Course Description

Hour 1 of CAETA's 4 part Special Series:Owner-Present Euthanasia in Animal Shelters, focuses on communicating with pet owners over a series of 3 videos including: understanding owner needs, establishing trust and answering important questions.

Course curriculum

    1. Communication with Pet Owners Introduction

      FREE PREVIEW

    2. Communication with Pet Owners Part 1: Understanding Their Needs

    3. Communication with Pet Owners Part 2: Establishing Trust

    4. Communication with Pet Owners Part 3: Answering Important Questions

    5. Exit Survey

About this course

  • $30.00
  • 5 lessons
  • 1 hour of video content

Instructor

DVM, CHPV, CPEV, DACAW Dr. Kathleen Cooney

Dr. Cooney has been practicing advanced end-of-life care since 2006. She is well-known for her work in companion animal euthanasia and has authored two books on the subject. She has collaborated in euthanasia training for the AVMA, AAHA, IAAHPC, HABRI, the Fear Free program, and more. Dr. Cooney is Board Certified in animal welfare through the American College of Animal Welfare (ACAW) and engages in research to improve veterinary medicine and patient care.