End-of-Life Communication Workshop - $99
3 hour hands-on wet lab RACE approved for CE

Workshop Location: Wheat Ridge Animal Hospital | Wheat Ridge, CO

Who should attend: Designed for the whole veterinary team with a special focus on front team members. Open to veterinary reception, assistant, technicians and veterinarians. 


Sunday August 7, 2022 9am-12pm

Veterinary teams want to feel more comfortable discussing death with clients.  They want to minimize the wrong words and maximize the right ones.  Saying the right thing during an emotional time makes everyone feel better, and improves trust between client and staff.  Whether it’s reception, the medical team, or management, effective communication before, during and after death becomes effortless with the right training.  Join the Companion Animal Euthanasia Training Academy (CAETA) for this amazing workshop designed to turn all staff members into confident, skilled end-of-life communicators.  3 hour interactive workshop

Learning Objectives

1. Understand the 7 habits of good death dialogue

2. Increase trust with clients through stronger rapport building

3. Know when to talk and when to be quiet




 

Course curriculum

Instructor(s)

DVM, MS, CHPV, CCFP

Kathleen Cooney

Kathleen Cooney has been practicing advanced end-of-life care since 2006. She is well-known for her work in companion animal euthanasia and has authored two books on the subject. Dr. Cooney has collaborated in euthanasia training for the AVMA, AAHA, IAAHPC, HABRI, the Fear Free program, and is founder and Director of Education for the Companion Animal Euthanasia Training Academy. The core certificate program is Dr. Cooney's design and is based around the 14 Essential Components of Companion Animal Euthanasia. She is a strong advocate for best practices in all aspects of end-of-life care and speaks nationally and internationally on such topics. Dr. Cooney is also the founder of Cooney Animal Hospice Consulting and past President of the International Association for Animal Hospice and Palliative Care (IAAHPC) and remains active in their organization, including design of their Animal Hospice and Palliative Care Certification Program, launched in 2016. As of 2020, Dr. Cooney is working on becoming boarded in Animal Welfare through the American College of Animal Welfare.