
End-of-Life Communication Workshop - $99
3 hour hands-on wet lab RACE approved for CE
Workshop Location: Wheat Ridge Animal Hospital | Wheat Ridge, CO
Who should attend: Designed for the whole veterinary team with a special focus on front team members. Open to veterinary reception, assistant, technicians and veterinarians.
Sunday August 7, 2022 9am-12pm
Veterinary teams want to feel more comfortable discussing death with clients. They want to minimize the wrong words and maximize the right ones. Saying the right thing during an emotional time makes everyone feel better, and improves trust between client and staff. Whether it’s reception, the medical team, or management, effective communication before, during and after death becomes effortless with the right training. Join the Companion Animal Euthanasia Training Academy (CAETA) for this amazing workshop designed to turn all staff members into confident, skilled end-of-life communicators. 3 hour interactive workshop
Learning Objectives
1. Understand the 7 habits of good death dialogue
2. Increase trust with clients through stronger rapport building
3. Know when to talk and when to be quiet