End-of-Life Communication Workshop - $99
3 hour hands-on wet lab RACE approved for CE

Workshop Location: Wheat Ridge Animal Hospital | Wheat Ridge, CO

Who should attend: Designed for the whole veterinary team with a special focus on front team members. Open to veterinary reception, assistant, technicians and veterinarians. 


Sunday August 7, 2022 9am-12pm

Veterinary teams want to feel more comfortable discussing death with clients.  They want to minimize the wrong words and maximize the right ones.  Saying the right thing during an emotional time makes everyone feel better, and improves trust between client and staff.  Whether it’s reception, the medical team, or management, effective communication before, during and after death becomes effortless with the right training.  Join the Companion Animal Euthanasia Training Academy (CAETA) for this amazing workshop designed to turn all staff members into confident, skilled end-of-life communicators.  3 hour interactive workshop

Learning Objectives

1. Understand the 7 habits of good death dialogue

2. Increase trust with clients through stronger rapport building

3. Know when to talk and when to be quiet




 

Course curriculum

    1. Workshop Information

      FREE PREVIEW

About this course

  • $99.00
  • 1 lesson
  • 0 hours of video content

Instructor(s)

DVM, CHPV, CPEV, DACAW Dr. Kathleen Cooney

Dr. Kathleen Cooney has been practicing advanced end-of-life care since 2006. In 2017, she founded the Companion Animal Euthanasia Training Academy (CAETA) and is now the Senior Director of Medical Education, plus she has owned 3 end-of-life businesses. Dr. Cooney is well-known for her work in companion animal euthanasia and has authored two books on the subject along with numerous articles and book chapters. She has collaborated in end-of-life training for the AVMA, AAHA, NAVC, IAAHPC, and the Fear Free Program, plus is a past-president and board member of the International Association for Animal Hospice and Palliative Care. Dr. Cooney is a strong advocate for best practices in all aspects of end-of-life care and speaks nationally and internationally on such topics. She is Board Certified in animal welfare, and is Affiliate Faculty at Colorado State University where she teaches end-of-life topics and animal welfare. She loves all things old and gray.